Writing effective e-mails VI: Getting the basic elements right

The subject line

Don’t just use the subject line of an e-mail you’re replying to. Often, after e-mails have gone back and forth between people for a while, the subject matter changes. People only tangentially involved with the initial subject may have already started ignoring the conversation, and may therefore completely miss a message that is important to both your and their interests. This is less likely to happen if you update the subject line. Read More …